baje99 Terms and Conditions — Know Your Rights Before You Play

1 Introduction

These Terms and Conditions ("Terms") govern the relationship between baje99 ("we", "us", "the platform") and any individual ("you", "the player", "the user") who accesses or uses the baje99 website, mobile application, or any related services. baje99 is an online betting and gaming platform operated for players in Bangladesh.

These Terms apply to all aspects of the baje99 platform, including but not limited to account registration, deposits, withdrawals, betting, gaming, bonus participation, and customer support interactions. By creating a baje99 account or placing a bet, you confirm that you have read and accepted these Terms in their entirety.

baje99 reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. Continued use of baje99 after any such changes constitutes your acceptance of the revised Terms.

2 Eligibility and Registration

To register and use baje99, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of Bangladesh or otherwise legally permitted to access online betting services.
• You must not be a current employee, contractor, or close family member of a baje99 employee.
• You must not have been previously excluded or banned from baje99 or any affiliated platform.
• You must have the legal capacity to enter into a binding agreement under applicable law.

During registration, you are required to provide accurate and complete personal information including your full name, date of birth, email address, and phone number. baje99 may request identity verification documents at any time to confirm the accuracy of the information provided. Failure to provide accurate information or to complete verification when requested may result in account suspension or closure.

3 Account Management

You are solely responsible for maintaining the security of your baje99 account. This includes keeping your username and password confidential and not sharing your login credentials with any third party. baje99 will never ask you for your password via email, live chat, or any other communication channel.

If you suspect that your baje99 account has been accessed without your authorisation, you must notify the baje99 support team immediately at [email protected]. baje99 will investigate the matter and take appropriate action, which may include temporarily suspending the account to prevent further unauthorised access.

baje99 reserves the right to close or suspend any account at its discretion, including in cases where:

• The account holder has breached any provision of these Terms.
• The account is suspected of being used for fraudulent or illegal activity.
• The account holder has provided false or misleading information.
• The account holder has engaged in abusive behaviour toward baje99 staff.
• Regulatory or legal requirements necessitate account closure.

Players wishing to close their baje99 account voluntarily may do so by contacting the support team. Any remaining balance will be returned to the player via their registered payment method, subject to identity verification and the completion of any outstanding wagering requirements on bonus funds.

4 Deposits and Payments

baje99 accepts deposits via bKash, Nagad, Rocket, and local bank transfer. All transactions are processed in Bangladeshi taka (BDT). The minimum deposit amount on baje99 is ৳50. There is no maximum deposit limit, though baje99 may apply transaction limits for security or regulatory reasons.

Deposits made via bKash, Nagad, and Rocket are typically credited to your baje99 account instantly. Bank transfer deposits may take longer depending on your bank's processing times. If a deposit does not appear in your baje99 account within the expected timeframe, contact the support team with your transaction reference number.

All funds deposited into your baje99 account must come from a payment method registered in your own name. Deposits from third-party accounts are not permitted and may result in the funds being returned and the account being suspended.

5 Withdrawals

Withdrawal requests on baje99 are processed to the same payment method used for the most recent deposit, where possible. The minimum withdrawal amount is ৳200. Withdrawals are subject to identity verification — baje99 may request supporting documents before processing a withdrawal, particularly for first-time withdrawals or large amounts.

Standard withdrawal processing times on baje99 are as follows:

• bKash and Nagad: within 1–3 hours during business hours.
• Rocket: within 2–6 hours during business hours.
• Bank transfer: 1–3 business days depending on your bank.

Bonus funds cannot be withdrawn until the applicable wagering requirements have been fully met. Real-money funds that have not been subject to any bonus wagering requirements can be withdrawn at any time, subject to the minimum withdrawal amount and verification requirements.

baje99 reserves the right to delay or decline a withdrawal request if there are reasonable grounds to suspect fraudulent activity, a breach of these Terms, or if the account verification process has not been completed.

6 Betting Rules

All bets placed on baje99 are subject to the specific rules applicable to the relevant game or event. These rules are available within each game or betting market on the baje99 platform. It is your responsibility to read and understand the applicable rules before placing a bet.

baje99 reserves the right to void any bet in the following circumstances:

• The bet was placed as a result of a technical error or system fault on the baje99 platform.
• The odds or game outcome displayed were clearly incorrect due to a data feed error.
• The bet was placed after the event or game round had already concluded.
• There is evidence that the bet was placed as part of a coordinated attempt to exploit a pricing error.

Winnings from settled bets are credited to your baje99 account balance promptly after the result is confirmed. For live betting markets, settlement occurs as soon as the official result is verified. For virtual and casino games on baje99, results are determined by certified random number generators and are final once the game round is complete.

baje99 does not accept bets placed by automated systems, bots, or any software designed to gain an unfair advantage. Any account found to be using such methods will be suspended immediately and all associated winnings will be voided.

7 Bonuses and Promotions

baje99 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, minimum odds restrictions, time limits, and game restrictions. The full terms of each promotion are published on the relevant promotion page on baje99.

General bonus rules that apply across all baje99 promotions unless otherwise stated:

• Bonus funds are separate from real-money funds and are used first when placing bets.
• Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
• Only one welcome bonus is available per player, per household, and per device.
• baje99 reserves the right to withdraw a bonus offer at any time without prior notice.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• Any attempt to abuse bonus offers — including through multiple accounts or coordinated betting — will result in the bonus being voided and the account being reviewed.

8 Prohibited Activities

The following activities are strictly prohibited on baje99. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using baje99 for any form of money laundering or financial fraud.
• Creating multiple accounts to claim bonuses more than once.
• Using automated software, bots, or scripts to interact with the baje99 platform.
• Colluding with other players to manipulate game outcomes or betting markets.
• Exploiting software bugs, glitches, or pricing errors for financial gain.
• Accessing baje99 using a VPN or proxy to circumvent geographic restrictions.
• Sharing your baje99 account with another person or allowing a third party to operate your account.
• Engaging in abusive, threatening, or harassing behaviour toward baje99 staff or other players.

9 Responsible Gaming

baje99 is committed to promoting responsible gaming and providing players with the tools they need to stay in control of their betting activity. Betting should always be treated as a form of entertainment, not as a way to generate income or recover financial losses.

The following responsible gaming tools are available to all baje99 players directly from their account settings:

• Deposit limits (daily, weekly, or monthly).
• Session time limits with optional reminders.
• Cool-off periods of 24 hours, 7 days, or 30 days.
• Permanent self-exclusion for players who need a long-term break.

If you are concerned about your gambling habits or those of someone you know, please visit the baje99 Responsible Gaming page for more information and support resources. The baje99 support team is also available 24/7 to assist with any responsible gaming queries.

10 Privacy and Data

baje99 collects and processes personal data in accordance with its Privacy Policy. By registering an account on baje99, you consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy is available at /privacy-policy and forms part of these Terms.

baje99 will never sell your personal data to third parties for marketing purposes. Data is shared only where necessary for the operation of the platform — for example, with payment processors to facilitate transactions — or where required by law.

11 Intellectual Property

All content on the baje99 platform — including but not limited to the logo, game graphics, text, software, and design — is the intellectual property of baje99 or its licensors. You may not copy, reproduce, distribute, or create derivative works from any baje99 content without prior written permission.

The baje99 name, logo, and brand identity are protected trademarks. Unauthorised use of the baje99 brand in any form is strictly prohibited and may result in legal action.

12 Limitation of Liability

baje99 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical faults.

To the maximum extent permitted by applicable law, baje99 shall not be liable for:

• Any loss of winnings resulting from a technical fault or system outage.
• Any indirect, consequential, or incidental losses arising from your use of baje99.
• Any loss resulting from unauthorised access to your account where you have failed to keep your credentials secure.
• Any interruption to the platform caused by circumstances beyond baje99's reasonable control.

Nothing in these Terms limits baje99's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

13 Amendments to These Terms

baje99 reserves the right to amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date at the top. For significant changes, baje99 may also notify registered players via email or an in-platform notification.

Your continued use of baje99 after any amendments have been published constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using baje99 and contact the support team to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the baje99 team:

• Email: [email protected]
• Live Chat: available 24/7 directly from the baje99 platform.
• FAQ: /faq — covers the most common questions about accounts, payments, and games.

The baje99 support team aims to respond to all email queries within a few hours. For urgent matters, live chat is the fastest way to reach us.